We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Collection of Personally Identifiable Information and Other Information

We collect your personal information in order to provide and continually improve our products and services.

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose. We receive and store any information you provide in relation to NINTH RETAIL Services.

You can choose not to provide certain information, but then you might not be able to take advantage of many of our NINTH RETAIL Services.

We automatically collect and store certain types of information about your use of NINTH RETAIL Services, including information about your interaction with content and services available through NINTH RETAIL Services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses NINTH RETAIL Services and other content served by or on behalf of NINTH RETAIL on other websites.

We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

Purpose of Use Your Personal Information:

We use your personal information to take and fulfil orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of the NINTH RETAIL Services.

Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with NINTH RETAIL Services.

In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from seller’s information regarding place of establishment and bank account information for identity verification and other purposes.

We use your personal information to communicate with you in relation to NINTH RETAIL Services via different channels (e.g., by phone, e-mail, chat).

We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, NINTH RETAIL, and others.

Cookies:

We use data collection devices such as 'cookies' on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. 'Cookies' are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a 'cookie'. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are 'session cookies,' meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session.

Sharing of Personal Information:

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below and with ninthretail.com.

We may disclose your personal information to third parties, such as sellers, business partners. This disclosure may be required for us to provide you access to our products and services; for fulfilment of your orders; for enhancing your experience; for providing feedback on products; to collect payments from you; to comply with our legal obligations; to conduct market research or surveys; to enforce our Terms of Use; to facilitate our marketing and advertising activities; to analyse data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our product and services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of NINTH RETAIL, our users, or others. This includes exchanging information with other companies and organizations for fraud protection.

Access:

You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the 'Your Account' section of the website or mobile application.

Children Information:

NINTH RETAIL does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under the age of 18 years, you may use NINTH RETAIL Services only with the involvement of a parent or guardian.

Advertising:

We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Changes the Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.